
Berat
byReport a problem in Berat with thelma
Get news from your city and local associations. Send your participation: it goes straight to the right department and you can follow how it is handled in real time.
Stay informed
News, alerts and events from your city and local associations, all in one place.
Report
Report issues you notice in public spaces: the right department is notified and you follow how it is handled.
Suggest
Share an idea for your neighbourhood or your city: it goes straight to the city teams.
Congratulate
Thank the city teams for a job well done: your message is passed on to them.
Latest news
Frequently asked questions
How do I report a problem in Berat?
In the thelma mobile app or online, place the problem on the map, choose its category and add a photo if needed. Your report goes straight to the relevant department in Berat.
Is the thelma mobile app free?
Yes, thelma is free, on iPhone, Android and online.
What happens to my report once it is sent?
It goes straight to the department in charge. You can find it in the Activity section of the app, where you follow its progress from when it is taken on until it is resolved.
Do I need an account to take part?
Yes, a free account is needed to send a participation and follow how it is handled.
Can I use thelma without creating an account?
Yes, you can access the app without an account to browse the content published by Berat, such as news and events. An account is still needed to send a participation.
Can other residents see my report?
No, only you and the teams handling it can see your report.

