22:["$","$L23",null,{"locale":"en","now":"$D2025-04-29T03:39:45.216Z","timeZone":"UTC","messages":{"common":{"button":{"search":"Search","next":"Next","previous":"Previous","online_report":"Online report","participate_online":"Signal online","logout":"Log Out","login":"Log In"},"placeholder":{"search":"Search...","email":"Enter your email address","password":"Enter your password"},"label":{"email":"Your email","password":"Your password"}},"nav_list":{"datalab":"Datalab","statistics":"Statistics","faq":"FAQ","contact":"Contact"},"footer":{"spallian_container_card":{"spallian_information_title":"thelma is a solution

developed by SPALLIAN"},"link_container_1":{"link_title":"Contact us","text_container_1":{"link_item":"Monday to Friday, 9 a.m. to 6 p.m."},"text_container_2":{"link_item":"+33 1 58 39 39 99"},"text_container_3":{"link_item":"support@spallian.com"}},"link_container_2":{"link_title":"Legal information","link_item_1":"Terms of use","link_item_2":"General terms and conditions","link_item_3":"Privacy policy","link_item_4":"FAQ"},"link_container_3":{"link_title":"Follow us"},"copyright_text":"Copyright ©THELMA, all rights reserved - No part of this site may be reproduced in any form or by any means. - Designed by Claire PINOT"},"index":{"head":{"title":"Raise your voice | thelma"},"section_1":{"title":"The app turning citizens into committed eco-citizens","subtitle":"Environmental issues can often be challenging to embrace. Feel the environmental harm? Witness it? Don't stay silent. Raise your voice with thelma ! Designed by the concerned, for the proactive","button":"Discover"},"section_2":{"title":"Get informed, alert, get involved","subtitle":"Preserve our shared future

Elevate environmental democracy"},"section_3":{"card_wrapper":{"card_1":{"title":"Get involved","content":"protecting our natural spaces"},"card_2":{"title":"Report","content":"anomalies observed in shared spaces: illegal dumping, damage..."},"card_3":{"title":"Join","content":"an international community of players committed to preserving our territories"},"card_4":{"title":"Stay informed","content":"news, best practices and alerts distributed by the community"}},"card_container_1":{"title":"What types of reports can I make in rural areas?","card_category_container_1":{"card_category_name":"Faulty street lighting"},"card_category_container_2":{"card_category_name":"Unauthorized dumping"},"card_category_container_3":{"card_category_name":"Pothole"}},"card_container_2":{"title":"What types of reports can I make in natural areas?","card_category_container_1":{"card_category_name":"Forest fires"},"card_category_container_2":{"card_category_name":"River pollution"},"card_category_container_3":{"card_category_name":"Marine degassing"}}},"section_4":{"step_content_container_1":{"or_paragraph":"Or","online_button":"Online","title":"Download","paragraph":"The application is unique in all territories, and available free of charge on all stores."},"informations_container":{"title":"How does it work?"},"step_content_container_2":{"title":"Report","paragraph":"Remains of a forest fire? a strange-looking moss on a river? A strange-looking moss on a river... Thanks to a simple reporting module, you're geolocated and can add a comment and one or more photos."},"step_content_container_3":{"title":"Follow","paragraph":"Find your reports, statistics and news from the thelma community."},"support_container":{"paragraph":"Questions about the application? Don't hesitate to consult the

Frequently Asked Questions or contact our support team.","button_1":"Faq","button_2":"Support"}},"section_5":{"indicator_container_1":{"indicator_content":"population covered by thelma"},"indicator_container_2":{"indicator_content":"reports from ambassador cities"},"indicator_container_3":{"indicator_content":"ambassadors who make it possible for thelma to exist"},"indicator_container_4":{"indicator_content":"application creation date"},"button":"Read more"},"section_6":{"title":"Program ambassadors","ambassadors_text":"thelma exists first and foremost thanks to its ambassadors: the towns and cities that have joined the community and the companies that, through the program, are committed to the preservation of natural areas.

Thanks to them, you can now report environmental damage."},"section_7":{"title":"Ethics and Scientific Committee","committee_text":"Chaired by Amelia Lakrafi, Member of Parliament for French citizens living outside France, Composed of

personalities committed to preserving the environment: Ian Lipinski, navigator, Julius Akinyemi, MIT Media Lab, Renaud Beretti, Mayor of Aix-les-Bains (France), Thomas Le Beux, executive vice-president - Idex and Alain-Richard DONWAHI, president of the COP15.

It guarantees the application's scientific and ethical impact for users and society as a whole."}},"statistics":{"head":{"title":"Statistics | thelma"},"title":"Statistics","subtitle":"By using thelma, you are contributing to the preservation of the environment.","global_cards":{"title":"Thousands of citizens are participating in the protection of shared spaces","overall_users_amount":"inhabitants in ambassador cities","cities_signals_amount":"reports issued in ambassador cities","ambassadors_amount":"ambassadors who make it possible for thelma to exist"},"category_cards":{"title":"Check the participation statistics in natural areas","congratulate":"is the category most favoured by Thelians","suggest":"is the main subject of suggestions from the community","report":"is the category with the highest number of reports"},"environmental_types_distribution":{"title":"What is the most common signal?","label":{"report":"Reports","suggest":"Suggestions","congratulate":"Congratulations"}},"most_reported_environmental_categories":"In which natural areas are Thelians most vigilant?","map_title":"Collaborative mapping of Thelians"},"faq":{"head":{"title":"FAQ • support | thelma"},"header":{"title":"FAQ"},"faq_container":{"faq_card_1":{"question":"I CAN'T CREATE MY ACCOUNT","reponse_1":"Check that all required fields have been completed.","reponse_2":"Please check that your e-mail address is valid and that your password is 8 characters long. If the problem persists, please contact us: support@spallian.com"},"faq_card_2":{"question":"I CAN'T VALIDATE THE ACCOUNT CREATION BECAUSE I HAVEN'T RECEIVED MY CONFIRMATION EMAIL.","reponse_1":"Check your spam folder.","reponse_2":"Check the spelling of the e-mail.","reponse_3":"Wait a few minutes and try again. If the problem persists, please contact us: support@spallian.com"},"faq_card_3":{"question":"I'VE FORGOTTEN MY PASSWORD","reponse_1":"Click on « Forgot password » and fill in the form.","reponse_2":"Avoid using auto-complete when registering or resetting your password."},"faq_card_4":{"question":"I'M NOT GEOLOCATED","reponse_1":"Check your network coverage.","reponse_2":"Check that geolocation is enabled on your phone","reponse_3":"Activate geolocation on the thelma application, turn it backwards and then relaunch it.","reponse_4":"If the problem persists, please contact our technical support department: support@spallian.com"},"faq_card_5":{"question":"I CAN'T FIND A CATEGORY OR SUB-CATEGORY ON MY APPLICATION","reponse_1":"IF the desired category is not available at the given address, thelma is not the right vector."},"faq_card_6":{"question":"I HAVE SOME QUESTIONS ABOUT MY DESCRIPTION","reponse_1":"Go to the « My activity » tab in the main menu, where you'll find the status of your reports."},"faq_card_7":{"question":"I'M HAVING TROUBLE READING THE INFORMATION, CUT OFF ON THE SCREEN.","reponse_1":"Check that zoom is deactivated in your phone's settings.","reponse_2":"Contact us and send us a screenshot so that we can correct any resolution problems: support@spallian.com"},"faq_card_8":{"question":"WHY “thelma”","reponse_1":"Developed in France by a 100% French SME, the application was originally called TellMyCity. This is a more international contraction of that name."},"faq_card_9":{"question":"I REPRESENT A LOCAL AUTHORITY AND WANT TO INSTALL THELMA ON MY TERRITORY","reponse_1":"For more information and to make an appointment with our teams, visit www.spallian.com/thelma"},"faq_card_10":{"question":"I REPRESENT AN ENTITY ACTIVE IN THE TERRITORIES AND WISH TO PARTICIPATE IN THE THELMA PROGRAMME","reponse_1":"Write to communication@spallian.com"},"faq_card_11":{"question":"How do I delete my account?","reponse_1":"You can delete your account on the mobile application (Profile > Settings > Delete my account)","reponse_2":"Or, you can send us an email at support@thelma.app","reponse_3":"Your personnal informations will be deleted (email, firstname, lastname, phone number, birth year, gender), and your activities will be anonymised"},"informations_container_1":{"title":"Our service is available"},"informations_container_2":{"paragraph":"Monday to Friday, 9 a.m. to 6 p.m."},"informations_container_3":{"paragraph":"+33 1 58 39 39 99"},"informations_container_4":{"paragraph":"support@spallian.com"}}},"contact":{"head":{"title":"Contact • Information | thelma"},"header":{"title":"Contact & Informations"},"card_container":{"informations_container":{"title_1":"Our contact details","paragraph_1":"Monday to Friday, 9 a.m. to 6 p.m.","paragraph_2":"+33 1 58 39 39 99","title_2":"The solution","paragraph_3":"thelma is a SPALLIAN Group solution. To find out more, visit:","button":"spallian.com"}},"form_contact":{"select_options":{"name_1":"A report made","name_2":"The thelma approach","name_3":"A thelma customization for your territory","name_4":"A partnership","name_5":"Other"},"errors_messages":{"min_firstname":"The first name must have at least 2 characters","max_firstname":"The first name must have at most 50 characters","min_lastname":"The last name must have at least 2 characters","max_lastname":"The last name must have at most 50 characters","min_message":"The message must contain at least 10 characters","required_cgu":"You must accept the general conditions of use","required_personal_data":"You must accept the personal data","required_field":"The field is mandatory","no_conform_email":"The email is not compliant","no_conform_phone":"The number must be +33 X XX XX XX XX"},"gender_container":{"civility":{"text":"Civility","option_1":"Ms.","option_2":"Mr."}},"input_group":{"input_1":{"label":"Name","placeholder":"Enter your name"},"input_2":{"label":"First name","placeholder":"Enter your first name"},"input_3":{"label":"Email","placeholder":"Enter your email address"},"input_4":{"label":"Phone","placeholder":"+33 XX XX XX X"},"input_5":{"label":"Your question concerns","placeholder":"Select your request","not_found":"Please select an option from the list"},"input_6":{"label":"Message","placeholder":"Enter your message"},"checkbox_1":{"label":"I accept the general conditions of use"},"checkbox_2":{"label":"I accept the personal data policies"}},"button":{"text":"Send"},"success_message":"We have received your contact request and thank you for your interest. Our team will respond to you as soon as possible."}},"legals_mentions":{"head":{"title":"thelma - Legal notice"},"header":{"title":"Legal thelma"},"section_container":{"title_1":"Legal information","paragraph_1":"The www.thelma.app website you are currently visiting is the property of:","paragraph_2":"Company name: SPALLIAN SAS with capital of €6,069,240 domiciled at 44 rue Chanzy 75011 Paris.","paragraph_3":"Registered with the RCS of Paris under number: 528 688 419

Intracommunity VAT number: FR 335 286 884 19

Publication manager: Mr Renaud Prouveur, Chairman SPALLIAN SAS

This site is hosted by AWS in Paris (75), France (European Union) - AMAZON WEB SERVICES EMEA SARL, SUCCURSALE FRANÇAISE, 31 PLACE DES COROLLES, TOUR CARPE DIEM, 92400 COURBEVOIE, FRANCE","title_2":"Personal data","paragraph_4":"In accordance with the French Data Protection Act of January 6, 1978, as amended by the Act of August 6, 2004, you have the right to access, rectify, modify and delete any personal data you have provided to us. You can exercise this right by sending a letter to the Data Controller","paragraph_5":"SPALLIAN

44 rue Chanzy

75011 Paris

01.58.39.39.99

contact@spallian.com

","title_3":"Cookies","paragraph_6":"« Cookies » are a block of data used to record information about an Internet user's browsing on a website. Cookies cannot be used to identify an individual. On this site, cookies are generated and used by Google Analytics, to enable Spallian to measure the site's audience.","paragraph_7":"Spallian informs Internet users that such « cookies » may be automatically installed on their Internet browsers. Browser software can be configured to inform users of the presence of cookies and, if necessary, to refuse them, by referring to the instructions for each browser software.","paragraph_8":"Internet users have the right to access, withdraw and modify personal data communicated by means of « cookies » under the conditions indicated in article 2 « Personal data ». Spallian draws the attention of Internet users to the fact that, for technical reasons, disabling cookies may restrict their access to the site.","title_4":"Warranties and limitations of liability","paragraph_9":"$24","paragraph_10":"Spallian accepts no liability whatsoever in the event of direct or indirect damage suffered by or caused to any Internet user as a result of inappropriate or negligent use of a computer or any other IT tool, failure to maintain equipment or Internet access, and more generally any malfunction of servers, telephone lines, ADSL connections, or other.","paragraph_11":"Spallian provides links to third-party websites. These links are established in agreement with the sites concerned at a time when Spallian may have deemed it appropriate to do so, given the content and services of these sites.","title_5":"Intellectual Property","paragraph_12":"Access to the www.thelma.app site gives you the right to private, non-exclusive use of this site. All articles, photographs and other documents presented on this site are the property of Spallian, or are reproduced with the authorization of their owners, and are subject to copyright and other intellectual or industrial property rights. Fraudulent use of any content on this website is strictly forbidden. Spallian informs you that it will make full use of its intellectual property rights to take legal action, including criminal prosecution, if necessary.","title_6":"Site unavailability","paragraph_13":"Spallian undertakes to make every effort to ensure that users can access the site at all times. Spallian may not be held liable in the event of the site being unavailable for any reason whatsoever.","title_7":"Contact","paragraph_14":"To contact us by e-mail: contact[a]spallian.com"}},"cgu":{"head":{"title":"Terms and conditions of use - thelma"},"header":{"title":"Terms and conditions of use thelma"},"section_container":{"paragraph_1":"The purpose of the present provisions is to define the conditions of access and use by the user (hereinafter referred to as the \"user\") of the thelma application (hereinafter referred to as the \"application\") managed by the competent customers (hereinafter referred to as the \"Customer\") and the Spallian company, publisher of the application (hereinafter referred to as \"the company\").","title_1":"Presentation","paragraph_2":"The aim of thelma is to facilitate communication between citizens, the client and its various agents and/or service providers. The information provided by users is considered as working documents, which will help the client and its agents and/or service providers to organize and improve their actions. This information in no way commits the customer or its delegates and/or service providers to taking action within a given timeframe. The customer and its agents and/or service providers remain free to determine the actions to be taken, the relevance and reliability of the information provided, and the follow-up action to be taken.","paragraph_3":"The Customer and its agents and/or service providers accept no liability for any damage resulting from the use or interpretation of the information published on the application. The Customer and its agents and/or service providers are not in a position to guarantee the accuracy and completeness of this information, and therefore cannot be held liable on any grounds whatsoever for any errors contained in the application or for any direct or indirect damage that any person may suffer as a result of consulting the application or the information published on the application.","paragraph_4":"The Customer, its agents and/or service providers and SPALLIAN make every effort to ensure maximum and continuous availability of the application. However, the Customer, its agents and/or service providers and SPALLIAN shall not be held liable in the event of technical failure or unavailability of the application for any period what","paragraph_5":"In order to ensure quality service, SPALLIAN also reserves the right to carry out maintenance, updating or technical interventions during periods when access to the application services may be interrupted. However, the Company undertakes to limit the number and duration of service interruptions.","title_2":"Registration","paragraph_6":"Registration to the application is required in order to access the application's services. Use of the application is not open to unregistered users.","paragraph_7":"Registration and access to thelma application services are free of charge and reserved exclusively for legal entities and natural persons of legal age and free of guardianship, who have validated the present general conditions of service.","paragraph_8":"The validation click at the end of the registration form validation process formalises the confirmation of the registration request and constitutes irrevocable acceptance of the present General Terms and Conditions of thelma service.","paragraph_9":"Registration is subject to the provision of a valid e-mail address and password. Once registered, the user will receive a confirmation e-mail with a link to click on in order to validate the registration.","paragraph_10":"The e-mail address can be changed by sending a request to customer support at: support@spallian.com","paragraph_11":"Optional identification elements (surname, first name, year of birth, gender) can be modified by the user from the application's \"Settings\" access, and are personal, confidential and non-transferable.","paragraph_12":"The Customer, its agents and/or service providers and SPALLIAN may not be held liable for any direct or indirect damage suffered by the user or by third parties, resulting from fraudulent access to the user's member access following disclosure of the user's personal identification data.","paragraph_13":"In particular, the Customer, its agents and/or service providers and SPALLIAN may not be held liable for any direct or indirect damage suffered as a result of access by unauthorized third parties to the user's member access, where such fraudulent access is based on the user's personal identification details.","title_3":"Using the application","paragraph_14":"In order to communicate with the customer concerned, the user can use the application to send reports, suggestions or congratulations.","paragraph_15":"The user accepts that the data he/she has communicated may be published on the application, thelma.app website for online reporting and the service platform (back office), without any compensation being due.","paragraph_16":"As soon as a user communicates a report, suggestion or congratulations, he or she agrees to be put in contact with the city concerned or the nationally competent authority.","paragraph_17":"Users can send photos and comments to illustrate their reports, suggestions or congratulations.","paragraph_18":"By sending a feedback, suggestions or congratulations form, the user consents to the computerized processing of all data communicated on the form. This data may be used for communication purposes in connection with the processing of the file, and will not be used for direct or indirect marketing activities.","paragraph_19":"SPALLIAN, the Customer and its agents and/or service providers reserve the right, via a non-computerized moderation system, not to publish photos that are of insufficient technical quality, that have no connection with the subject of the entry, or that violate a legal rule. For example, photos of a racist, pornographic, violent, extremist or licentious nature, or which violate the privacy and/or image rights of third parties (see below) will not be published.","paragraph_20":"In the same way, the Customer and its agents and/or service providers or SPALLIAN will not publish comments that violate any legal rule, in particular those of a racist, pornographic, violent, extremist or licentious nature, or that violate privacy (e.g. citing the names of third parties).","paragraph_21":"The Customer and SPALLIAN reserve the right to ban any user who does not comply with the above rules.","paragraph_22":"The Customer and SPALLIAN cannot be held responsible for the content of photos and comments.","paragraph_23":"The user who communicates photos declares that they are free of rights and guarantees the Customer and its delegates and/or service providers and SPALLIAN against any recourse relating to the rights attached to the communicated photos.","paragraph_24":"Photos and comments must comply with the legal rules in force, and in particular respect trademark law (no misappropriation of trademarks, no advertising) as well as the privacy and image rights of individuals (no legible license plates, no recognizable faces of people who have not given their consent to publication of their image, no names).","paragraph_25":"The password can be changed from the login interface using the forgotten password procedure.."}},"policies":{"head":{"title":"thelma - thelma privacy policy"},"header":{"title":"Personal data policy thelma"},"section_container":{"paragraph_1":"SPALLIAN undertakes to respect the confidentiality and more generally to protect your personal data, which is collected and processed when you use the accessible sites (hereinafter the \"Site\" https://thelma.app/ and https://tell-my-city.com/) or via thelma Smartphone application (hereinafter the \"Application\"). In this respect, SPALLIAN complies with European and French legislation on the protection of personal data, principally EU regulation n°2016/679 known as \"RGPD\" and law n°78-17 known as \"Informatique et Libertés\".","paragraph_2":"In this context, the SPALLIAN Company (whose registered office is located at 44 rue Chanzy - 75011 PARIS, registered with the Paris RCS under number 528 688 419 - dpo[a]spallian.com) is the data controller within the meaning of the RGPD, for the collection and processing of personal data carried out on this Site or via the Application.","title_1":"The Personal Data collected","paragraph_3":"The personal data that SPALLIAN is likely to process are:","paragraph_4":"Personal data provided by you when registering","paragraph_5":"The user's email address","paragraph_6":"The \"hashed\" login password","paragraph_7":"Your name","paragraph_8":"Your first name","paragraph_9":"Your year of birth (optional)","paragraph_10":"Your telephone number (optional)","paragraph_11":"Your gender (optional)","paragraph_12":"Information that may be collected when you use the Site/Application services. This information may include:","paragraph_13":"Photographs and comments submitted by you in connection with a report, suggestion or congratulation. You will be asked for authorization to collect photographs submitted in connection with reports, suggestions or congratulations.","paragraph_14":"Data relating to your position (geolocation) in connection with the alert. You will be asked for authorization to collect and process your geolocation data to enable SPALLIAN to transmit the location of the alert.","title_2":"Purposes of processing","paragraph_15":"Your personal data may be collected and processed via the Site/Application for the following purposes:","paragraph_16":"The creation of your user account for registration and access to the Site/Application","paragraph_17":"The management and follow-up of alerts, suggestions and congratulations by SPALLIAN and by local authorities and other authorities receiving alerts, who may need to communicate with you in this context.","paragraph_18":"The management of internal operations necessary to provide the Site/Application services by SPALLIAN, including resolving software bugs and operational problems, performing data analysis, testing and research, and monitoring and analyzing activity and usage trends.","paragraph_19":"News, alerts or public consultations sent by SPALLIAN or its partners.","paragraph_20":"The data you provide is necessary for the performance of the contract concluded between you and SPALLIAN and for the management of commercial relations, and also corresponds to SPALLIAN's legitimate interest in presenting and improving its services.","title_3":"Data recipients","paragraph_21":"The purpose of the Site/Application is to forward your reports, suggestions or congratulations to the relevant authorities. In this context, SPALLIAN transmits some of your information to cities and competent national authorities, so that they can process your reports/suggestions/congratulations and exchange information with you.","paragraph_22":"As a result, they are the recipients of the following data:","paragraph_23":"Content of reports, suggestions or congratulations sent by you, with or without comments and/or photos attached by you,","paragraph_24":"The location of reports, suggestions or congratulations sent by you,","paragraph_25":"Your contact information, i.e. your e-mail address, to enable the receiver to communicate with you via the application. Your surname, first name, year of birth, telephone number and gender are optional and can only be provided if you provide them.","paragraph_26":"The data transmitted when registering for or using the Application may also be transmitted to partners, Public Service Delegates and/or City Service Providers either for the processing of reports, suggestions and congratulations or for legal reasons or in connection with a claim or dispute.","title_4":"Shelf life","paragraph_27":"The data of visitors to the Site/Application, who are SPALLIAN customers or prospects, is kept for the time necessary to manage the commercial relationship and to process their request(s). User account data is kept for three years from the time the account is considered inactive. This data may also be destroyed at the request of the interested party addressed to SPALLIAN.","paragraph_28":"All data used to establish proof of a right or contract, or stored to comply with a legal and/or regulatory obligation, may be subject to an archiving policy, and stored for these purposes in accordance with the legal and/or regulatory provisions in force.","paragraph_29":"Reports, suggestions and congratulations sent via the Application may be anonymized (i.e. it may not be possible to re-identify the user, either directly or indirectly) for statistical processing.","title_5":"Your rights","paragraph_30":"In accordance with law no. 78-17 of January 6, 1978 and the RGPD, you have the right to access, rectify or delete your personal data, and, where applicable, the right to portability of your data. You may request the restriction of or object to the processing of your data, or, where applicable, withdraw your consent. You may also define directives concerning the fate of your data after your death, in application of article 32 6° of the amended law n°78-17 of January 6, 1978.","paragraph_31":"To exercise these rights, please contact SPALLIAN by e-mail at support@spallian.com or by post at 44 rue Chanzy - 75011 PARIS, giving your full name, e-mail address. In accordance with current regulations, this request must be signed and accompanied by a photocopy of an identity document bearing your signature, as well as the address to which the reply should be sent. A reply will be sent within one month of receipt of the request.","paragraph_32":"In accordance with the law, you have the legal right to lodge any complaint with the competent supervisory authority, in France the CNIL: https://www.cnil.fr"}},"login_form":{"title":"Welcome on thelma","subtitle":"Please enter your e-mail address and password to be able to submit a report.","subtitle_bo":"Please enter your e-mail address and password below","forgot_password":"Forgot your password?","register":"Don't have an account yet?"},"profile_modal":{"title":"Hello","content":"Your alerts can be tracked on the mobile application. 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